Shipping Policy
At PRIMEPEPTIDE LABORATORIES INC, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines the key details regarding order processing, shipping, and delivery.
1. Processing Time
- Orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
- Once processed, you will receive a confirmation email with a tracking number for your shipment.
2. Shipping Methods and Costs
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-4 business days. Additional fees apply.
- International Shipping: Delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the customer.
Shipping costs are calculated at checkout based on your location and chosen shipping method.
3. Delivery Locations
We currently ship to the following regions:
- United States (all states, including Alaska and Hawaii).
- Selected international destinations (please check availability during checkout).
Note: We do not ship to P.O. boxes for expedited orders.
4. Order Tracking
- A tracking number will be provided once your order has been shipped.
- You can monitor your order status using the link provided in your confirmation email.
5. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us within 7 days of delivery at support@primelabpeptides.com.
- Include your order number and photos of the damaged package or item.
6. Delays and Issues
We strive to meet estimated delivery times; however, delays caused by external factors such as weather, customs clearance, or carrier issues are beyond our control.
7. Contact Information
If you have questions or concerns about your shipment, please contact us: