Refund Policy

1. Eligibility for Refunds
Refunds are accepted under the following conditions:

  • Items must be returned within 30 days of delivery.
  • Products must be unused, unopened, and in their original packaging.
  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Refundable Items
The following items are non-refundable:

  • Products that have been used, opened, or damaged by the customer.
  • Items marked as “final sale” or purchased during clearance events.
  • Digital products or gift cards.

3. Refund Process
To request a refund:

  1. Contact us: Email support@laurea-beauty.com with your order details.
  2. Return the item: Ship the product to the following return address:
    PO Box 189
    10441 Standford Ave, Garden Grove, CA 92842, USA

4. Refund Approval

  • Once we receive and inspect the returned item, you will be notified via email about the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within 7–10 business days.

5. Return Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • We recommend using a trackable shipping service as we cannot guarantee receipt of returned items without proof of delivery.

6. Damaged or Defective Items
If your item arrives damaged or defective:

7. Cancellations
Orders can be canceled before they are dispatched. To request a cancellation, email us at support@laurea-beauty.com as soon as possible. Once the order is shipped, it cannot be canceled, but you may initiate a return.

8. Contact Information
For refund inquiries, contact us at: